PenguCars

• Andreas Giger
• Lenzburgerstrasse 53
• 5507 Mellingen
• Switzerland (CH)
• system@pengucars.com

We take the protection of your personal data seriously and handle your data in acoordance with the applicable data protection regulations, particularly the General Data Protection Regulation (GDPR).

This privacy policy explains how we collect, use and store your data when you use our website, app and services.

All personal data we process is stored on a privately operated server located in Amsterdam, Netherlands. The server infrastructure is fully maintained and managed by us.

We communicate with our customers via:

• Email: All email communication is handled through Microsoft Exchange Online.
• Discord: We use Discord as an official communication platform with our users (Discord privacy policy).

We use PayPal to process payments. Customers are redirected to PayPal to complete their transactions. PayPal may process personal data such as name, email address and payment details.

For more information, please refer to PayPal's privacy policy.

We use Discord OAuth for user authentication on our website and app. This process involves retrieving specific information from Discord (such as user ID, username and email address) to verify your identity.

Please refer to Discord's privacy policy for more information.

Our mobile application connects with our proprietary automotive device, which is desinged for in-vehicle installation.

Technical details:

• The product continuously broadcasts a Bluetooth advertising signal to await a connection from the app.
• A hidden Wi-Fi access point (SSID) is permanently active for technical communication purposes.
• The app connects to the device using Bluetooth Low Energy (BLE).
• Users can log into the mobile app using Discord OAuth (Discord privacy policy).

We maintain official company accounts on the following social media platforms:

• Instagram: operated by Meta Platforms Ireland Limited
• YouTube: operated by Google Ireland Limited

When you interact with our content on these platforms (e.g. by watching videos, commenting, liking or following) your data may be processed by the respective platform operators. These platforms may use tracking technologies and analyze your behaviour for their own purposes. We have no control over such processing. If you contact us via these platforms, we may process your public profile information and the content of your messages in order to respond.

For more information, please refer to the respective privacy policies:

• Instagram
• YouTube

Under the GDPR you have the following rights:

• Right of access (Art. 15 GDPR)
• Right of rectification (Art. 16 GDPR)
• Right of erasure (Art. 17 GDPR)
• Right of restriction of processing (Art. 18 GDPR)
• Right of data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)

We reserve the right to modify this privacy policy at any time to ensure it complies with the current legal requirements or to reflect changes in our serices. The updated policy will be posted on our website.